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Corus Voicemail Unified Messaging System
Incoming calls going straight to a voice mailbox is not as satisfying to your customers as it would be talking to a support person. You can improve this situation with voicemail and keep them up to date on where you are when you are out of the office. It's quick, easy and doesn't waste a lot of time by having to reset your greeting every time you are out.
Corus Voicemail has the solution by managing your messages and responding to them with pre-recorded greeting profiles. When you are away from your desk or on the other line, Corus Voicemail gives your callers choices to choose from. These choices include putting the incoming caller on hold on your extension if you are the phone, transfer to your cell phone if you are away, marking the call "private" or "urgent", or being transferred to another extension.
You can manage up to 99 pre-recorded voice greeting profiles to respond your current status. Either you are out of the office, away from your desk, on vacation, at a meeting, etc. You can change the greeting by using the scheduler or manually; create and pick the voice recording you want to display on your voicemail.
Voice greetings can be set to the incoming phone number that is being received. Special individual options can be set for each VIP caller or incoming calls you don't want to answer. These greetings will only work if the incoming call is coming from that exact phone number.
Corus Voicemail functionality includes:
- More effective handling of priority callers - If you are expecting an important call, you can divert other callers to voicemail, but allow the VIP caller to reach your extension.
- Notification - Corus Voicemail can contact you at the phone number you set it to call. When you answer the call, your messages can be played.
- Tell callers when you expect to return - If you change your greetings manually or automatically, you can input the amount of time you will be out of the office and when you will return.
- Remote capabilities - Voicemail messages and greetings can be accessed remotely. Weather you are at home or secondary office, you can configure your mailbox to recognize a regular number that you are calling in from, log you in to your mailbox automatically and play your messages.
- Simplifies recording of personal greetings - You can save time by having your greetings pre-recorded when you are setting up your mailbox. Regular events such as meetings occurring every week can be set.
- Keep your greetings current - Corus Voicemail scheduler will remember to change your profile so incoming callers can hear an up to date greeting on your voicemail. By having your greeting change, callers that miss you will be reassured that you access and check your voice mailbox regularly.
- Integrate with your appointments calendar - Microsoft Outlook Calendar can integrate with Corus Voicemail by automatically letting callers know you are out based on your appointment times set in your Calendar.
Call today for a FREE communications analysis!
888-888-4108(107).
TEL*NET Technologies Inc.
Email: contact@telnet-tech.com
© 2005 Tel*Net Technologies, Inc. All Rights Reserved.
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