Corus Desktop Unified Messaging System

Corus Desktop allows you to view who is calling before answering the phone. The system does a screen pop that lets you view the caller's information on your PC and gives you control of how to deal with the call by keyboard or mouse.

When your call is screen popped, it is at your extension and on your desktop pc. It provides information about your incoming call such as name, number and notes that are associated with the caller. This allows you to be better prepared for the incoming caller and can provide top notch custom service requests or questions.

You can use your pc to make a call with the telephony toolbar that is built in the Corus Desktop system. The telephony application toolbar allows you to take a call, put them on hold, call forward, park the call, record the conversation and hang up the call. Corus Desktop fully integrates with the Corus Voicemail so you can administer your voice responses and greetings from your desktop pc and not even use the phone.

If you are away from your desk, Corus Desktop allows you to keep updated on what has happened at your extension. Whether it's missed calls or voice messages, you can view the number it came from and return your calls promptly. Messages have the option to be marked urgent, you can play them back, and even call the person back just by the click of a mouse button.

Customer service levels will be improved.
Management of voicemail will be improved.
Your telephony needs will be in an all in one solution.
All of your call contact numbers are easy to access.
Call preparation and efficiency will be at their full potential.

Eliminate the handset and control your incoming calls and voicemail with Corus Desktop PC!

Corus Desktop Unified Messaging Solution Features:

Control your messaging options - Voicemail profiles can be changed and so you can enable schedules to change the type of greeting is given automatically.
View your call activity - Inbound, outbound, and calls missed logged in detail on yoru Corus Desktop.
View voicemail messages - You can prioritize the voicemails left on your Corus Desktop so you can call them back in the order of importance.
Build Speed-dial pages - You can put your most common contacts on this page and view the status of your internal extensions.
Record conversations - Instructions, important questions, and contracts over the phone can be recorded and reviewed after the call.
Phonebook - Personal and business contacts are stored here. These phone numbers are global on a database so calls can be looked up from any location immediately.
Store notes - Phone numbers can have notes assigned to them so the next time that same customer caller calls again, the note will pop up with the caller ID and number.

Call today for a FREE communications analysis!

888-888-4108(107).

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